Outsourcing your mainframe can offer cost savings and access to specialized expertise – but without transparency and oversight, those benefits can quickly diminish.
This archive explores how to stay in control, even when core IT operations are handled externally.
With decades of experience supporting outsourced mainframe environments, SMT Data shares proven practices for validating usage, ensuring fair invoicing, and uncovering hidden optimization potential. We highlight common pitfalls, including loss of visibility and degraded performance, and provide guidance on how to avoid them.
At the core of successful outsourcing is the ability to communicate clearly with your provider – based on facts. That’s why this archive emphasizes the importance of access to relevant data and actionable insights from capacity and performance metrics.
Browse the archive to learn how to maintain control, ensure value, and build a healthier partnership with your outsourcing provider.