Empowering Mainframe Outsourcers with ITBI
By Jan Vilstrup, CCO of SMT Data
Outsourcers face rising mainframe software costs while being pressured to deliver year-over-year savings. ITBI™ helps resolve this by turning technical metrics into business insights, enabling cost optimization, transparency, and new revenue opportunities.
About
Mainframe outsourcing is a critical part of many large organizations’ IT strategies. It offers predictability, scalability, and access to specialized expertise. However, outsourcers increasingly face a difficult dilemma:
– Mainframe software costs are rising by 8% or more annually, while
– Outsourcing contracts often include year-over-year cost reduction commitments
This puts significant pressure on margins and delivery. At the same time, many outsourcers struggle with visibility into which workloads and customers are driving costs; and where optimization potential exists.
Read more in the whitepaper
FAQ
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What challenge does ITBI solve for outsourcers?
ITBI addresses the squeeze between rising mainframe software costs (up 8% annually) and outsourcing contracts that demand cost reductions, by providing actionable business insights
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How can ITBI help outsourcers before signing a contract?
It enables value-adding pre-sales services like cost assessments, health checks, and workload modeling to build trust and differentiate proposals.
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What benefits does ITBI provide during outsourcing contracts?
It supports workload simulation, pricing model selection, and peak usage analysis—helping outsourcers protect margins and create transparent proposals.
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How does ITBI add value after client onboarding?
ITBI drives continuous optimization with transparent invoicing, automated reporting, self-service dashboards, and opportunities for upselling advanced services.
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What results have global outsourcers achieved with ITBI?
They’ve cut costs, improved reporting, reduced reliance on legacy systems, increased client satisfaction, and generated new revenue from ITBI-enabled services.