ITBI – Enterprise solution

The digital revolution leads to an exponential growth in demands on IT departments.

The number, size and complexity of data centers are growing dramatically. The complexity of an ecosystem comprising on-site-, cloud hosted-, and outsourced solutions makes it more difficult for IT Departments to have and deliver the overview needed to support well-informed decisions.

The growing size and complexity of IT infrastructure, combined with the need to keep staffing costs to under control and the difficulty of getting hold of highly specialized technical profiles, calls for specialized automated solutions supporting IT decision makers in their daily work.

SMT Data has developed a unique software solution that collects, aggregates and processes enormous amounts of technical capacity and performance data from the company’s IT-infrastructure across multiple platforms. We call it IT Business Intelligence: ITBI™

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ITBI: How it works

IT systems generate a wealth of technical data describing anything from hardware utilization to user activity and service levels. Even medium-sized IT installations register many million points of measurements every single day, primarily used by operational monitors and alarms.

ITBI collects performance and capacity data from the company’s Mainframe, Windows and Linux systems. The technical data is enriched with business and application information, transforming it into useful, actionable knowledge at all organizational levels. This transformation involves data reduction and refinement, and the combining of data from different sources in order to create new insights.

ITBI is built on a deep understanding of the data, the underlying technical platforms, and the technical and business users’ needs. ITBI reduces the time, skill and luck required to get technical and business value from the data.

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Dashboards and User Interface

The collected capacity and performance information is stored into a data warehouse, which is designed for easy addition of company-specific information regarding which application or business unit is using system resources and for which activities. Financial dimensions can be added as well, allowing for show-back and cost allocation.

This combination of data sources transforms the technical data into business-related information, which is made available to IT and business users through a state-of-the-art Business Intelligence reporting tool.

Accessed via a windows client or a browser, ITBI™ provides dashboard-based overview information along with detailed insight through drill-down analysis.

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Cloud or on-site delivery

ITBI™ can be delivered on a cloud-based or on-site Windows server that receives technical performance and capacity data from your mainframe systems, your distributed Windows and Linux servers, as well as business mapping information.

Access to that data is provided through an advanced Business Intelligence reporting tool. This is a subscription based (monthly/yearly contracts) service – the subscription costs can easily fit into existing IT operational budgets without the need for capital spending.

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ITBI for z/OS

IT Business Intelligence for z/OS (ITBI™ for z/OS supports capacity management and performance analysis for z/OS. ITBI gathers log data such as SMF (System Management Facility), RMF (Resource Measurement Facility) and others.

An advanced business intelligence analytics tool allows the customer to analyse and understand the data in order to reduce capacity related costs, improve performance and improve availability.

ITBI includes extensive standard reports and a rich end user tool for building own reports, allowing customers to quickly identify cost drivers, performance bottlenecks and changes that have impacted cost or quality of service. The technical data can be enriched with business dimensions, allowing the customer to create transparency into the relationship between capacity costs and applications, business units or business activities. This mapping can form the basis of activity-based costing.

ITBI ensures clear fact-based communication between IT operations and the rest of the organization including software development, IT finance, vendor management, and business units. For outsourced customers, ITBI provides a unique ability to understand and optimize capacity costs and quality of service.

ITBI is normally delivered as a cloud-based solution – ITBI as a Service – but can also be installed on a Windows server in the customer’s environment. ITBI supports analysing performance and capacity data from z/OS, WLM, CICS, DB2, IMS, WAS, MQ, DCOLLECT, and more.

Main Functions

  • Analysis and reporting of performance and capacity based on SMF, RMF, etc.
  • Extensive standard reports covering z/OS, WLM, CICS, DB2, IMS, WAS, MQ, DCOLLECT and more
  • Strategic, operational and tactical views of the data allowing drill down to understand the details of the cost drivers and performance bottlenecks
  • An easy to use analysis tool to build new reports and customize standard reports
  • Mapping of technical terms such as job, transaction, plan or package to business terms such as application, business unit or business activity
  • Scheduled or alert-based distribution of data to csv, excel, jpeg, pdf and other formats
  • Delivered as SaaS (Cloud) or on-site solution
See video

ITBI for Servers

IT Business Intelligence for Servers (ITBI™ for Servers) supports capacity management and performance analysis for Windows, Unix and Linux servers. ITBI gathers CPU, Memory, Disk and Network capacity and performance data via an agentless collector program using Windows Management Instrumentation (WMI) and Secure Shell (SSH) connections.

ITBI for Servers makes it possible to obtain a total overview by collecting capacity management and performance data across large installations with many servers no matter what the underlying platforms are (physical servers, Hyper V, VM Ware, Linux, zLinux, cloud, etc.).

More than a technical tool, ITBI for Servers is an advanced business intelligence analytics tool that allows customers to analyse and understand the data in order to reduce capacity related costs, improve performance and improve availability, for example by identifying rightsizing potential.

ITBI includes extensive standard reports and a rich end user tool for building own reports, allowing customers to quickly identify cost drivers, rightsizing potential, performance bottlenecks and changes that have impacted cost or quality of service. The technical data can be enriched with business dimensions, allowing the customer to create transparency into the relationship between capacity costs and applications, business units or business activities.

ITBI ensures clear fact-based communication between IT operations and the rest of the organization including software development, IT finance, vendor management, and business units. For outsourced customers, ITBI provides a unique ability to understand and optimize capacity costs and quality of service.

ITBI is normally delivered as a cloud-based solution – ITBI as a Service – but can also be installed on a Windows server in the customer’s environment.

Main functions

  • Monitoring, analysis and reporting of CPU, Memory, Disk and Network performance and capacity from Windows and Linux servers whether physical, virtual or in the cloud
  • Strategic, operational and tactical views of the data allowing drill-down to understand the details of the cost drivers and performance bottlenecks
  • Rightsizing analysis of servers with too much or too little capacity
  • An easy to use analysis tool to build new reports and customize standard reports
  • Mapping of servers to business terms such as application, business unit or business activity
  • Scheduled or alert-based distribution of data to csv, excel, jpeg, pdf and other formats
  • Delivered as SAAS (Cloud) or on-site solution
See video