ITBI™ – Enterprise  Insights

SMT Data has developed a unique open platform capacity & performance management solution:  ITBI™ Enterprise Insights.

ITBI Enterprise Insights collects, aggregates and processes enormous amounts of technical capacity and performance data as well as a broad range of other data from customers’ Hybrid IT-infrastructure across multiple platforms: Mainframe, Windows, and Linux servers, whether these are on-site, cloud-hosted or outsourced. The collected data are transformed by a Data Processing Engine, aggregated, enriched with business, cost and application information, and thereby transformed into useful, actionable knowledge at all organizational levels.

ITBI Enterprise Insights delivers transparency, predictability and accountability in the management of large Hybrid IT infrastructures, empowering IT organizations to deliver the best quality service at the lowest cost.

The ITBI Enterprise Insights Platform can be accessed in different and flexible ways via the ITBI Customer Portal.

ITBI Enterprise Insights is built on a deep understanding of the data, the underlying technical platforms, and the technical and business users’ needs.

ITBI Enterprise Insights explanation slide

The ITBI Customer Portal

The ITBI Customer Portal is accessible via the SMT Data website. When signed in, customers get access to a wide range of features to manage their ITBI Data Fabric.

The contents of left-side menu reflect the acquired licenses:

  • Mainframe Analytics (ITBI for Z)
  • Server Analytics (ITBI for Servers)
  • Data Lake (ITBI Capacity and Performance Data Lake)

The menu contains also a Search Function, helping customers finding the most relevant reports via the use of key-words.

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ITBI Portal 2022

ITBI – Business Intelligence reporting: ITBI for Z and ITBI for Servers

With ITBI Business Intelligence reporting, the data from the ITBI Capacity & Performance Data Lake are stored into an SQL server warehouse out of which Data Cubes are generated. Custom BI reports are built on top of the standard data available in the cubes.

ITBI Business Intelligence contains more than four hundred standard reports. These reports have been developed over more than thirty years in a tight collaboration with ITBI customers and cover a broad range of topics related to the customer’s IT-infrastructure. This means that most of the reporting needs of most customers, are fulfilled by ITBI Standard Reports out-of the-box.

New standard reports are added when the need of a larger number of customers converge towards specific reporting requirements. In addition to the standard reports, customers can easily create additional own reports. This, together with the possibility for customers to add own data to the ITBI DataLake makes ITBI a fully customizable, automated Capacity and Performance Platform.

Alerts can be set-up to notify specific people when a given threshold is met.

Get the total overview of our Standard Reports

Create Additional Own Reports

Users with a role that includes the Report Builder can download the Report Builder installation program and install it on own laptop.

With the easy to use drag and drop program, own reports can quickly be built. Depending on the role assigned,  ITBI users can either publish reports to their own report menu or to everyone in their organization thereby ensuring a complete customization of the solution.

If customers are not interested in a Report Builder license, our expert ITBI Consultants can create custom reports on their behalf.

Export to Excel and to Adobe

ITBI reports can easily be exported to Excel for further analysis outside ITBI. The export functions are made available in the lower left corner of the reports. Simply pressing the Excel icon exports the data in the report to Excel. Export to Adobe (PDF format) is also available.

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ITBI Analytics

IT Business Intelligence for z/OS (ITBI™ for z/OS) supports capacity management and performance analysis for z/OS. ITBI gathers log data such as SMF (System Management Facility), RMF (Resource Measurement Facility) and others.

An advanced business intelligence analytics tool allows the customer to analyse and understand the data in order to reduce capacity related costs, improve performance and improve availability.

ITBI includes extensive standard reports and a rich end user tool for building own reports, allowing customers to quickly identify cost drivers, performance bottlenecks and changes that have impacted cost or quality of service. The technical data can be enriched with business dimensions, allowing the customer to create transparency into the relationship between capacity costs and applications, business units or business activities. This mapping can form the basis of activity-based costing.

ITBI ensures clear fact-based communication between IT operations and the rest of the organization including software development, IT finance, vendor management, and business units. For outsourced customers, ITBI provides a unique ability to understand and optimize capacity costs and quality of service.

ITBI is normally delivered as a cloud-based solution – ITBI as a Service – but can also be installed on a Windows server in the customer’s environment. ITBI supports analysing performance and capacity data from z/OS, WLM, CICS, DB2, IMS, WAS, MQ, DCOLLECT, and more.

Main Functions

  • Analysis and reporting of performance and capacity based on SMF, RMF, etc.
  • Extensive standard reports covering z/OS, WLM, CICS, DB2, IMS, WAS, MQ, DCOLLECT and more
  • Strategic, operational and tactical views of the data allowing drill down to understand the details of the cost drivers and performance bottlenecks
  • An easy to use analysis tool to build new reports and customize standard reports
  • Mapping of technical terms such as job, transaction, plan or package to business terms such as application, business unit or business activity
  • Scheduled or alert-based distribution of data to csv, excel, jpeg, pdf and other formats
  • Delivered as SaaS (Cloud) or on-site solution
See video

IT Business Intelligence for Servers (ITBI™ for Servers) supports capacity management and performance analysis for Windows, Unix and Linux servers. ITBI gathers CPU, Memory, Disk and Network capacity and performance data via an agentless collector program using Windows Management Instrumentation (WMI) and Secure Shell (SSH) connections.

ITBI for Servers makes it possible to obtain a total overview by collecting capacity management and performance data across large installations with many servers no matter what the underlying platforms are (physical servers, Hyper V, VM Ware, Linux, zLinux, cloud, etc.).

More than a technical tool, ITBI for Servers is an advanced business intelligence analytics tool that allows customers to analyse and understand the data in order to reduce capacity related costs, improve performance and improve availability, for example by identifying rightsizing potential.

ITBI includes extensive standard reports and a rich end user tool for building own reports, allowing customers to quickly identify cost drivers, rightsizing potential, performance bottlenecks and changes that have impacted cost or quality of service. The technical data can be enriched with business dimensions, allowing the customer to create transparency into the relationship between capacity costs and applications, business units or business activities.

ITBI ensures clear fact-based communication between IT operations and the rest of the organization including software development, IT finance, vendor management, and business units. For outsourced customers, ITBI provides a unique ability to understand and optimize capacity costs and quality of service.

ITBI is normally delivered as a cloud-based solution – ITBI as a Service – but can also be installed on a Windows server in the customer’s environment.

Main functions

  • Monitoring, analysis and reporting of CPU, Memory, Disk and Network performance and capacity from Windows and Linux servers whether physical, virtual or in the cloud
  • Strategic, operational and tactical views of the data allowing drill-down to understand the details of the cost drivers and performance bottlenecks
  • Rightsizing analysis of servers with too much or too little capacity
  • An easy to use analysis tool to build new reports and customize standard reports
  • Mapping of servers to business terms such as application, business unit or business activity
  • Scheduled or alert-based distribution of data to csv, excel, jpeg, pdf and other formats
  • Delivered as SAAS (Cloud) or on-site solution
See video

Capacity & Performance Data Lake

An ITBI AI Developer Access license allows customers to determine what data are going to be stored in the ITBI Data Lake, at what level of granularity and for how long time.

The access is then granted to the customer for both ad hoc queries and downstream tasks (programmatic access).

ITBI Data Lake access allows customers to do the analysis of their choice directly on own data and with the tools of their choice.

Customers with AI Developer license have a Data Lake option they can select from the ITBI Portal Menu after logon. This presents three options: AI Developer, Access Credentials and Data Model Documentation.

One-off queries

One-off queries can easily be initiated by clicking on the AI Developer menu entry. This simple action takes the data analysts directly into the Data Lake, specifically, into Amazon Athena. The data analyst will be presented with a query window where it is possible to execute queries directly against the Data Lake. One-off queries can be executed using SAS or WPS analytics.

Downstream tasks and programmatic access

From the ITBI Portal, Data Lake downstream tasks are initiated via the menu entry Access Credential. The Portal generates credentials for data analysts. Data scientists, data analysts, data engineers or other analysts within the customers’ organizations can use the credentials to integrate access to the ITBI Capacity & Performance Data Lake using SQL, Python, R, Julia or other programming languages of their preference.

Machine Learning (ML) and AI (Artificial Intelligence) tools can also be applied to the ITBI Data Lake.

Main functions

  • Direct developer access to the ITBI Data Lake
  • Possibility of choosing what additional own data to gather from own infrastructure in addition to standard measures of capacity and performance
  • Customization of data granularity
  • Customization of data retention
  • Gathering data from complex Hybrid IT infrastructures: Mainframes, Server Environments, Private Clouds, Public Clouds as well as from various SaaS solutions
  • Ad hoc-queries
  • Programmatic access
  • Use of preferred analytical tools: SAS, WPS, SQL, Python, R, Julia and many others
See video