We will be presenting at GSE Nordic, June 14th 2018
At the upcoming Guide Share Europe conference in Vilnius, SMT Data will be sharing valuable insights into how to manage the complexity of allocating IT capacity costs.
Most companies struggle to create business value from the huge amounts of capacity and performance data available to them. Questions like ‘who is using how much and at what cost?’ result in ambiguous answers because of the complexity involved in mapping technical measurements such as SMF to business costs, applications and organizations. Using business intelligence methods on top of capacity data (IT Business Intelligence – ITBITM) can help manage the complexity, but data and tools can only take us so far. Successful cost allocation, whether it is chargeback or show back, requires careful planning and impacts organization, processes and mind-set.