Danske Bank

Chasing cost drivers in the midrange environment

Challenge

  • Understand, explain, control, reduce, and avoid operational cost drivers on servers running MS Windows and Linux
  • Map midrange resource usage to business units and applications
  • Need to identify candidates for rightsizing through effective
Action

  • Roll out of ITBI collectors on 2,000 servers (+virtual) (Windows, Linux, SQL)
  • Mapping to business dimensions from asset management system to support analysis of usage and costs by business areas, service providers, SLA, environment, etc.
  • Standard reports at three levels
  • Showback to capacity owners
Result

  • Insight for everyone into capacity usage and costs on any platform
  • Rightsizing of servers – both over and under utilized
  • Follow up on outsourcer (invoices & SLAs) business rules