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SMT Data Customer COUNCIL

May 19th & 20th, 2022

Join us in Copenhagen, meet our strong customer community,

share experiences and enjoy a great learning opportunity

Agenda

Thursday 19th May

Friday 20th May 2022

09.00-9.30          Registration and Breakfast

9.30-9.45             Welcome

9.45-10.15           Introduction exercise

10.15-10.45         Trends in IT Infrastructure

10.45-11.00        Coffee break

11.00-11.30        Introduction to next-gen ITBI™

11.30-12.00        New tools: reports & features

12.00-13.00        Lunch

13.00-13.45        Enterprise view of Capacity and

                           Performance across Mainframes

                           and Servers

13.45-14.45        Roundtable: interaction between

                           Mainframes and Servers

14.45-15.00       Coffee break

15.00-16.00       3 parallel sessions:

16.00-17.00      ITBI™ Customers feedback

17.00-17.30      Closure

18.30-21.30      Dinner

08.30-9.00            Breakfast

09.00-9.15            Welcome

9.15-10.00            Inspirational Speech by Peter Hesseldahl 

10.00-10.15          Coffee break

10.15-13.15          Parallel Courses & Workshops

13.15-14.00          Lunch

14.00-14.30          AIOps & ITBI™

14.30-16.30          Parallel Courses & Workshops

16.30-17.30          Closure

Register Now
  • Package choice
  • Additional overnight stay
  • If you require additional overnight stay, please specify (additional overnight stay will be charge EUR 200)
  • Courses I wish to attend on Friday 20th May morning event
  • Courses I wish to attend on Friday 20th May afternoon event
  • Payment method
  • Food allergies or intolerances
  • If yes, please specify
  • Important information

    Immediately after registration you will receive an automatic confirmation. If you DO NOT receive your registration confirmation, please contact marketing@smtdata.com
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Interactive sessions

ITBI™ and Tailored Fit Pricing (TFP)

This interactive session will touch upon the following themes:

  • What is TFP and why is it important?
  • Potential benefits and pitfalls of TFP
  • ITBI™ reporting and analysis around TFP

Speaker: Steven Thomas

Target group: Customers who have moved or are considering moving to TFP

Benefit: Understand TFP and ITBI™ reporting around TFP

Back to agenda

Server performance management with ITBI™

This interactive session will touch upon the following themes:

  • Measuring allocated and used CPU, Memory and disk capacity
  • Identifying servers with capacity constraints
  • Understanding changes in capacity usage before they become problems
  • Getting an overview over thousands of servers over longer periods of time
  • Understanding the capacity parameters in business or application terms

Speaker: Ralph Amirtharaj

Target group: Customers interested in performance and capacity management of Windows and Linux servers

Benefit: Understand how to do performance and capacity management of servers with ITBI™

Back to agenda

Cost allocation with ITBI™ (case)

This interactive session will touch upon the following themes:

  • Mainframe Cost Drivers
  • Implications of MLC versus TFP for cost allocation
  • Business mapping in ITBI™
  • Explicit allocation of costs
  • Distribution of shared costs
  • An example

Speaker: Jens Olesen

Target group: Customers who are doing or considering cost mainframe cost allocation

Benefit: Understand how to do mainframe cost allocation with ITBI™

Back to agenda

Courses

The new ITBI™ UI (3 hours)

This course (part 1) gives you an introduction to the new ITBI™ UI and shows (part 2) how to use the new UI to develop or modify ITBI™ reports

Part 1 – The Portal

Topics (agenda):

  • Logging on to the Portal
  • Navigating using the Portal
  • Showing the toolbar and using the tools
  • Changes compared to the previous version
  • New standard reports

Speaker: Mary Solomon

Target group: ITBI™ Users

Benefit: Familiarize the participants with the new features and functionality in the latest version of the ITBI™ UI

Part 2 – Developing Reports

Topics (agenda):

  • Downloading and installing the development client
  • Modifying existing reports
  • Creating new reports
  • New features and functionality in report development
  • The folder structures
  • Publishing reports to the Portal

Speaker: Jens Olesen

Target group: Advanced ITBI™ Users who create or modify ITBI™ reports

Benefit: Familiarize the participants with the new development features and functionality in the latest version of the ITBI™ UI

Back to agenda

Introduction to ITBI™ for Servers (3 hours)

This course gives an overview of the functionality of the ITBI™ for Servers product

Topics (agenda):

  • Dashboards
  • Right sizing analysis
  • Following up on CPU, Memory, Disk and Network

Speaker: Ralph Amirtharaj

Target group: Anyone interested in an introduction to ITBI™ for Servers

Benefit: Familiarize the participants with features and functionality of ITBI™ for Servers

Back to agenda

Introduction to ITBI™ for Z (3 hours)

This course gives an overview of the functionality of the ITBI™ for Z product

Topics (agenda):

  • Daily operation staff and procedures
    • How the data flow arrives from the customer/outsourcer
    • How ITBI processes performed turning data into information
    • Availability: no data send in the morning=no new updated reports
    • How to handle delayed input data
    • Data security
    • Data Lake
    • Use of support@smtdata.com
  • Walkthrough the standard ITBI™ report regarding:
    • Systems Overview
    • Technical Reports
    • Hyper Drill
    • Change Detector

Speaker: Carsten Rasmussen and Niklas Storm

Target group: Anyone interested in an introduction to ITBI™ for Z

Benefit: Familiarize the participants with features and functionality of ITBI™ for Z

Back to agenda

Advanced ITBI™ for Z (2 hours)

This course goes through some of the advanced reports of the ITBI™ for Z product

Topics (agenda):

  • Walkthrough the advanced ITBI™ report regarding:
    • LPAR Configuration
    • WLM
    • CICS
    • WAS
    • CF
    • Cache and processor usage

Speaker: Jens Olesen

Target group: Advanced users of ITBI™ for Z

Benefit: Familiarize the participants with some of the advanced features and functionality of ITBI™ for Z

Back to agenda

DB2 analysis with ITBI™ (2 hours)

This course goes through the ITBI™ reports about DB2

Topics (agenda):

  • Walkthrough ITBI™ DB2 reports regarding:
    • MIPS usage
    • Other metrics like GetPages, Commits, Elapsed Time, Locks, Contention

Speaker: Carsten Rasmussen

Target group: Advanced users of ITBI™ for Z with an interest in DB2

Benefit: Familiarize the participants with some of the advanced features and functionality of DB2 reporting with ITBI™ for Z

Back to agenda

Practical information

The Customer Council will take place at the CPH Conference Center / DGI Byen,  located  a few minutes away from Copenhagen central station.

Transfer time from Copenhagen Airport via direct train to the railway station is 20 min.

Rooms for our guests needing to stay overnight  have been booked at the adjacent CPH Hotel. All our guests will have free-of-charge access to the CPH Hotel facilities.

Price for participation

  • Two-days event, two courses of your choice, no overnight stay:  EUR 850 (VAT not included).
  • Two-days event, two courses of your choice, overnight stay from May 19th and May 20th: EUR 1.000 (VAT not included).

General payment terms

Payment terms are 30 days net from the invoice date.

For additional information, please write to our accounting department.

Cancellation policy

More than 30 days before the planned start date, we charge a reduction penalty of 50% of the registration fee.

30 days or less before the planned start date, we charge a reduction penalty of 100% of the total registration fee.

Force majeure

In case of unforeseen events outside the influence or control of SMT Data, such as lockdowns or wars, SMT Data reserves the right to cancel the event. In this case, registration fees will be reimbursed.

Registration deadline

The deadline for registration is Friday May 6th, 2022.