SMT Data Customer COUNCIL
May 19th & 20th, 2022
Join us in Copenhagen, meet our strong customer community,
share experiences and enjoy a great learning opportunity
Agenda
Thursday 19th May
Friday 20th May 2022
09.00-9.30 Registration and Breakfast
9.30-9.45 Welcome
9.45-10.15 Introduction exercise
10.15-10.45 Trends in IT Infrastructure
10.45-11.00 Coffee break
11.00-11.30 Introduction to next-gen ITBI™
11.30-12.00 New tools: reports & features
12.00-13.00 Lunch
13.00-13.45 Enterprise view of Capacity and
Performance across Mainframes
and Servers
13.45-14.45 Roundtable: interaction between
Mainframes and Servers
14.45-15.00 Coffee break
15.00-16.00 3 parallel sessions:
16.00-17.00 ITBI™ Customers feedback
17.00-17.30 Closure
18.30-21.30 Dinner
08.30-9.00 Breakfast
09.00-9.15 Welcome
9.15-10.00 Inspirational Speech by Peter Hesseldahl
10.00-10.15 Coffee break
10.15-13.15 Parallel Courses & Workshops
13.15-14.00 Lunch
14.00-14.30 AIOps & ITBI™
14.30-16.30 Parallel Courses & Workshops
16.30-17.30 Closure
Interactive sessions
Server performance management with ITBI™
- Measuring allocated and used CPU, Memory and disk capacity
- Identifying servers with capacity constraints
- Understanding changes in capacity usage before they become problems
- Getting an overview over thousands of servers over longer periods of time
- Understanding the capacity parameters in business or application terms
Speaker: Ralph Amirtharaj
Target group: Customers interested in performance and capacity management of Windows and Linux servers
Benefit: Understand how to do performance and capacity management of servers with ITBI™
Cost allocation with ITBI™ (case)
- Mainframe Cost Drivers
- Implications of MLC versus TFP for cost allocation
- Business mapping in ITBI™
- Explicit allocation of costs
- Distribution of shared costs
- An example
Speaker: Jens Olesen
Target group: Customers who are doing or considering cost mainframe cost allocation
Benefit: Understand how to do mainframe cost allocation with ITBI™
Courses
Introduction to ITBI™ for Servers (3 hours)
Topics (agenda):
- Dashboards
- Right sizing analysis
- Following up on CPU, Memory, Disk and Network
Speaker: Ralph Amirtharaj
Target group: Anyone interested in an introduction to ITBI™ for Servers
Benefit: Familiarize the participants with features and functionality of ITBI™ for Servers
Introduction to ITBI™ for Z (3 hours)
Topics (agenda):
- Daily operation staff and procedures
- How the data flow arrives from the customer/outsourcer
- How ITBI processes performed turning data into information
- Availability: no data send in the morning=no new updated reports
- How to handle delayed input data
- Data security
- Data Lake
- Use of support@smtdata.com
- Walkthrough the standard ITBI™ report regarding:
- Systems Overview
- Technical Reports
- Hyper Drill
- Change Detector
Speaker: Carsten Rasmussen and Niklas Storm
Target group: Anyone interested in an introduction to ITBI™ for Z
Benefit: Familiarize the participants with features and functionality of ITBI™ for Z
DB2 analysis with ITBI™ (2 hours)
Topics (agenda):
- Walkthrough ITBI™ DB2 reports regarding:
- MIPS usage
- Other metrics like GetPages, Commits, Elapsed Time, Locks, Contention
Speaker: Carsten Rasmussen
Target group: Advanced users of ITBI™ for Z with an interest in DB2
Benefit: Familiarize the participants with some of the advanced features and functionality of DB2 reporting with ITBI™ for Z
Practical information
The Customer Council will take place at the CPH Conference Center / DGI Byen, located a few minutes away from Copenhagen central station.
Transfer time from Copenhagen Airport via direct train to the railway station is 20 min.
Rooms for our guests needing to stay overnight have been booked at the adjacent CPH Hotel. All our guests will have free-of-charge access to the CPH Hotel facilities.
Price for participation
- Two-days event, two courses of your choice, no overnight stay: EUR 850 (VAT not included).
- Two-days event, two courses of your choice, overnight stay from May 19th and May 20th: EUR 1.000 (VAT not included).
General payment terms
Payment terms are 30 days net from the invoice date.
For additional information, please write to our accounting department.
Cancellation policy
More than 30 days before the planned start date, we charge a reduction penalty of 50% of the registration fee.
30 days or less before the planned start date, we charge a reduction penalty of 100% of the total registration fee.
Force majeure
In case of unforeseen events outside the influence or control of SMT Data, such as lockdowns or wars, SMT Data reserves the right to cancel the event. In this case, registration fees will be reimbursed.
Registration deadline
The deadline for registration is Friday May 6th, 2022.
